We offer free returns on all products that meet the below "Return Conditions".
If your return meets these conditions, please use our Returnly Return Center link to create and print your complimentary return label: https://commodityus.returnly.com/
All individual samples and sample sets are non-refundable, non-returnable and final sale.
All fragrances (100mls and 10mls) in sellable conditions are eligible for return within 10 business days from delivery date and are subject to inspection.
Please note that in order for the returned product to be considered in "sellable condition," product must be unused with all parts of the product and its packaging (caps, brand boxes, pamphlets, etc) intact and included.
We will not accept the return or replacement of products whose boxes/packaging are ripped, creased, crushed, or missing; or if any significant amount of fragrance is used.
We will issue a refund/replacement once the returned item is received, granted that it is in its original, sellable condition. Damaged returns may result in store credit. Any return requests made after 10 business days from delivery date will not be refunded.
Shipping fees paid to deliver the order are nonrefundable.